My Story
Growing up in the Dominican Republic, I learned to make things work with whatever was around. As a kid, that usually meant Lego. I could spend hours turning a pile of bricks into towers, bridges, and cars.
When I was eight, my parents divorced, and we moved in with my mom’s best friend and her child, who used a wheelchair. One evening, while we were playing, one of the wheels broke. I remember feeling responsible and determined to fix it. So I grabbed my Lego pieces and some tape and began experimenting. Most attempts failed, but eventually, one held.
I didn’t have the words for it then, but that evening taught me something I still carry with me: keep trying, learn by making, and use creativity to help others.
The journey is
1% finished
EXPERIENCE
Throughout my career, I’ve built a strong foundation in UX and Product Design, primarily as a consultant for global organizations such as VMLY&R and Publicis Groupe.
In 2020, I took on a new challenge: leading a newly formed, five-person design team at Billet, a local fintech company offering a digital wallet designed to serve the unbanked population.
Today, I lead the Innovation & Product Experience division at Qik, overseeing more than 20 professionals across three departments: Research & Insights, Customer Experience, and Design. Together, we are building and scaling the region’s largest digital bank. Our mission is to transform how people across Latin America manage their finances by giving them the tools they need to achieve their goals.
EDUCATION
In 2017, I graduated with a Bachelor’s degree in Design and dove headfirst into exploring the intersection of human psychology and technology.
That same year, I took part in RG/A’s Product and Service Design Bootcamp in New York, which kick-started my career as a UX designer. Fast forward to January 2020, I earned a specialization in Interaction Design from UC San Diego.
Since then, I’ve completed numerous courses and certifications, and by May 2022, I was officially recognized as a UXC Professional specializing in UX Management by the Nielsen Norman Group.
Currently, I’m pursuing a Master’s Degree in Artificial Intelligence Applied to the Financial Sector at IEP, further expanding my expertise at the intersection of design, technology, and finance.
To all of you, whether through a brief but meaningful conversation, a full-fledged mentorship, or simply believing in me and opening doors, I want to express my deepest thanks. You’ve been the giants on whose shoulders I’ve stood, and your impact has been truly immeasurable.